Contact Options in Q4/2024:

For the quickest response during our normal business hours, please email us at:
help@send2press.com
SEE BELOW FOR LINKS TO MOST COMMON QUESTIONS


CONTACT US BY PHONE:

If you have already reviewed our price list and plan features page, you can call us for additional info during normal business hours. Limited phone support hours. Email is quickest support method.
Call us at: 1-310-373-4856
IMPORTANT: please review our FAQs below before calling.


SEND2PRESS BUSINESS HOURS:

NORMAL BUSINESS HOURS: Send2Press is based in California. Normal hours of operation are 9 a.m. to 5 p.m. PST/PDT (12 p.m. to 8 p.m. EST/EDT). Closed Sat./Sun.

HOLIDAY HOURS: We are closed major U.S. holidays including Labor Day, Memorial Day, July 4th Weekend, Thanksgiving, Christmas, and New Year’s Eve/Day.

Note: we retired our toll-free phone number in 2023.
We do not accept text/SMS messages (will not arrive).


BBB Accredited Business since 1997; established 1983  Neotrope 32nd Anniversary  Inc. 5000 2009  Featured in Entrepreneur


FREQUENTLY ASKED QUESTIONS


ANSWERS TO TOP TEN QUESTIONS:

No. We only issue press releases; we do not publish articles or advertorial "promoted posts." Send2Press is a paid newswire service, not a blog or magazine. We never accept paid "link insertions" in press release content from a third party.
View Minimum Content Requirements →
View Current Client Projects →
No. Please see our Acceptable Content Policy (ACP) for complete information on the type of news we do, and do not, accept for issuing press releases.
View Acceptable Content Policy →
Yes, but only for the "U.S. National PRO" package. All of our press release distribution packages are already set as "agency pricing" making them as cost-effective as possible. S2P+CISION plans are already heavily discounted (up to $500) vs using PRN/CISION directly.
View Multi-Pack Pricing →
Unfortunately, no, we cannot accept orders by phone. All services must be ordered from our online store using credit card via Stripe, or optionally via PayPal. This is both for your security and for our verification of your IP location, fraud screening, and for you to agree to our Terms of Service (TOS) at checkout.
How To Order Services →
View Service Pricing + Features →
Unfortunately, no. Pricing would need to be 30% higher to support that. All services are pre-paid via our website (credit card, PayPal). You can put in an internal purchase order (P.O.) notation in comment box at checkout, but we do not use it for anything.
How To Order Services →
View Service Pricing + Features →
Unfortunately, no. We discontinued user-list options many years ago due to spam problems with use of inappropriate contacts. Press releases are intended for media, not general public or company principals, and are not direct marketing. Today, we only email to confirmed media folk who have one-click opt-out option with each mailout. We discontinued faxing in 2018.

The following links help you find important information about our services without having to use the drop-down menu bar at top of our site pages. Links open in new browser "tab" so you can easily return here without getting lost.

PRICING AND FEATURES
View our package pricing and features page to see what we charge, complete deliverables and bullet points, requirements, deadlines, word limits and more.

Learn More   

WHAT REPORTING IS PROVIDED
With all distribution plans (except budget "BASIC" plans), we provide a clip report and search tools. View video overview of our PRTrax™ Dashboard.

Learn More   

HOW TO ORDER SERVICES
Simple instructions on how our services work. All services are pre-paid, ordered online. News is submitted via project form after checkout.

Learn More   

CURRENT CLIENT PROJECTS
View our news room to see current and past client projects; press releases we have issued. Also view news by specific industry topics.

Learn More   

CLIENT SUCCESS STORIES
Examples of some known "earned media pickups" for our clients with links to releases and to the media coverage.

Learn More   

FORMAT REQUIREMENTS
Review our minimum requirements for a proper press release with downloadable example files.

  Learn More   


SAVE 10% ON FIRST PROJECT

  • For limited time save 10% on our PRO plan distribution services on "no rush" basis*.
    No contracts or memberships; all plans are pay-as-you-go per project.
    (*No rush refers to 48 hour turnaround from text approval).

  • GET STARTED NOW!

OUR CUSTOMERS SAY IT BEST!

For almost 25 years Send2Press Newswire has been a trusted partner with agencies, APRs, and PR and marketing departments around the world. Send2Press is backed by a team in the PR business more than 40 years.

5 Stars Review

Great pickup on our press release
Great pickup on our press release! Send2Press was very responsive and communicated directly with us on a helpful addition to our release. We would use them again!
— Steven Harari
VIA TRUSTPILOT

5 Stars Review

Professionalism Ensured
Send2Press pays attention to and points out the details that ensure the professionalism of Depth news releases on behalf of its clients. At the end of every Send2Press project, I am confident it reflects well on our firm. Seriously, what more can you ask?
— Kerri S. Milam
VIA TRUSTPILOT

5 Stars Review

Couldn't have been easier
Everything was simple and easy. Got a suggestion to adjust the time because of knowledge I didn't have, which was super appreciated. Definitely will use this service again next time I need a press release.
— Jesse J. Anderson
VIA TRUSTPILOT

5 Stars Review

I highly recommend
I have been working with Chris and his team for several years and have issued multiple press releases for a number of clients and the results have always exceeded my highest expectations. If you need to get a press release out in an efficient, affordable and professional way I highly recommend Send2Press.
— Montgomery Miller
VIA BBB

5 Stars Review

The most media coverage
Send2Press got me the most media coverage for my news for my press release. I've tried other companies for press releases and no other has gotten me in local and national news. Chris Simmons is hands-on and provides excellent feedback. Thank you!
— Ezella McPherson
VIA BBB

5 Stars Review

Services are client-driven
Send2Press is the BEST newswire service I've ever used. The services are client-driven and affordable and they KNOW what they are doing in every aspect. Their project clip reports provide detailed analytics that are easy-to-understand and share with my clients. My only regret is that I didn't start using their services years ago.
— Kimberly Loehr
VIA BBB

5 Stars Review

Five stars, all the way
Send2Press and Chris are both invaluable assets to have on your team. Their knowledge base is so expansive and Chris will go above and beyond to help make sure your press release is as perfect as it can be and that it gets the proper visibility. The communication and customer service are excellent. The information on their website is, by far, the most detailed and informative I've seen for similar services. Five stars, all the way.
— Mariana Tosca
VIA BBB

5 Stars Review

That personal touch
Send2Press is the best press release distribution service hands down, and I've tried them all. There are many reasons, but the chief one is that owner Chris Simmons is a hands-on executive who attends to every detail that leads to a successful release. If you truly value your business, it's worth your time to partner with someone who knows how to get your message out the right way. Send2Press is the state of the art.
— John Toomey
VIA BBB

5 Stars Review

Happy clients
We've published hundreds of releases through Neotrope's Send2Press service and have dozens of happy clients who have had their news published through the service. Chris and his team are very intentional in ensuring that the news articles are presented clearly, are not an overt-advertisement of a product or service (i.e. is actually newsworthy), and meet AP standard guidelines.
— Mike McDermott
VIA BBB

Disclaimer: It's worth noting that no newswire service can "guarantee" earned media pickup of any news announcement. Send2Press is the vehicle, not the message, and your mileage will vary. All testimonials on file.

TESTIMONIALS [Trustpilot]  
Client Successes  Featured Clients