NEWS SOURCE: Telovations Inc.
TAMPA, Fla., July 14, 2011 (SEND2PRESS NEWSWIRE) — Telovations, Inc., a leading provider of Cloud Communications services to business has launched Speech Assist, a voice recognition technology for Auto Attendants. With Speech Assist Telovations’ customers can easily and cost effectively add speech recognition to their call flows, allowing callers to quickly reach who they need without the frustration of traditional dial-by-name look-ups.
Telovations Speech Assist is a cloud-based speech solution that fundamentally changes the way business communicates. Proven highly accurate, Speech Assist lets callers simply say the name of the person they would like to speak with. Telovations Speech Assist delivers a superior caller experience leading to increased customer satisfaction and higher employee productivity.
“With the increasing number of mobile workers, the ability to reach the person you would like to speak with without having to type the name or extension on the key pad of your phone is a huge advantage,” said Mark Swanson, Telovations CEO. “Being able to speak the name or extension decreases misdialed numbers and increases safety of callers who may be driving or walking while dialing.”
Speech Assist can be used to connect customers with employees, departments, hours of operation and even product information, freeing key staff from repetitive low value tasks to focus on higher value functions. Based on Lyrix technology, Speech Assist ensures continuous speech recognition improvement over time through its built-in enhanced smart recognition capabilities.
Built on the BroadSoft platform, Telovations’ cloud based auto attendant has enabled customers to consolidate multiple premise based auto attendants and decrease the number of phone lines required, reducing costs and increasing efficiency. Enabling customers to call one number and reach anyone in the company, regardless of location, increases customer satisfaction, and with the addition of Speech Assist reaching the person you would like to speak with is even easier.
About Telovations, Inc.:
Based in Tampa, FL, Telovations is a next-generation managed service provider pioneering the delivery of business communications in a Software-as-a-Service model referred to as “Communications-as-a-Service” or CaaS. CaaS from Telovations enables businesses to deploy communications devices and applications on a pay-as-you-go, as-needed basis thus eliminating the need for capital investment and ongoing overhead. Offering the latest communications technology coupled with a Quality of Service guarantee, Telovations provides businesses both flexibility and scalability that they might not otherwise afford. Telovations’ services offer a compelling alternative to traditional telecommunication services.
For additional information about Telovations’ communication and collaboration solutions please visit www.telovations.com or call 1-877-934-6668.
News issued by: Telovations Inc.
Original Image: https://send2pressnewswire.com/image/11-0705-telovations_72dpi.jpg
# # #
Original Story ID: 2011-07-0714-001 (7114) :: 2011-07-0714-001
Original Keywords: CEO Mark Swanson, Telovations Speech Assist, Cloud Communications services, Communications-as-a-Service, CaaS, cloud-based speech solution, Florida business news, SaaS, voice recognition tech, Lyrix technology Telovations Inc. Tampa Florida TAMPA, Fla.
Alternate Headline: Telovations, Inc. has launched Speech Assist, a voice recognition technology for Auto Attendants
NEWS ARCHIVE NOTE: this archival news content, issued by the news source via Send2Press Newswire, was originally located in the Send2Press® 2004-2015 2.0 news platform and has been permanently converted/moved (and redirected) into our 3.0 platform. Also note the story “reads” counter (bottom of page) does not include any data prior to Oct. 30, 2016. This press release was originally published/issued: Thu, 14 Jul 2011 17:30:01 +0000
NEWS SOURCE: Telovations Inc. | Published: 2011-07-14 17:30:01
IMPORTANT NOTICE FOR ARCHIVAL CONTENT ABOVE: The above archival press release content was issued on behalf of the noted "news source" who provided the content (text and image[s]) and is solely responsible for its accuracy. Links may not work if very old; use such with caution. Send2Press does not represent the "news source" in any capacity. For questions about this content contact the company/person mentioned directly. To report fraud or illegal material, or DMCA complaints, please contact Send2Press via our main site (any such complaints must be made in writing, not by phone).
