CX automation News from Send2Press Newswire

CX automation News

News items related to CX automation as issued by the Send2Press Newswire service on behalf of the noted news source.

Groundbreaking Verde Group White Paper Exposes Why CX Investments Often Fail

Thu, 12 Sep 2024, 07:01:21 EDT | From: The Verde Group

TORONTO, Canada, Sept. 12, 2024 (SEND2PRESS NEWSWIRE) — The Verde Group, a leader in customer experience insights, is proud to announce the release of its latest white paper, “The Great CX Challenge: Linking Customer Experience Insights to Business Outcomes,” authored by Executive V.P., Dennis Armbruster. This comprehensive study addresses the critical disconnect between significant investments in customer experience (CX) solutions and the resulting business outcomes.

After, Inc. Announces Its New Corporate Rebranding to Focus on Customer Experience Technology

Thu, 10 Feb 2022, 07:00:15 EST | From: After Inc.

NORWALK, Conn., Feb. 10, 2022 (SEND2PRESS NEWSWIRE) — After, Inc. today announced the launch of its corporate rebranding effort, including a complete website redesign to reflect the company’s evolution to Customer Experience Technology. Since 2005, After Inc. has been providing best-in-class post-sale services to the world’s largest manufacturers and retailers.