IDS Announces Conversion to ZenDesk to Improve Mortgage Doc Prep Customer Service
SALT LAKE CITY, Utah, May 7, 2019 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has converted its customer service platform to ZenDesk. The move is designed to better serve IDS customers and help the firm maintain its commitment to responding to all customer inquiries and requests effectively and efficiently.